Privacy Policy

Babes on Board respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and look after your information.

Who we are

Babes on Board provides pregnancy and postnatal exercise classes and is operated by a registered physiotherapist.

Contact details

Email: info@babesonboard.com.au

Phone: 0488 825 210

What information we collect

We may collect personal information including:

  • Your name and contact details (such as email address and phone number)
  • Class bookings and attendance details
  • Basic health or screening information you choose to provide that helps us run classes safely
  • Payment information (handled securely by third-party providers)

We only collect information that is necessary to provide our services.

How we collect and store information

We collect information when you:

  • Book a class or program
  • Complete an intake or screening form
  • Contact us by phone, email, or through our website

Your information is stored securely using reputable systems with Australian-based data centres and is only accessed when needed.

Why we collect your information

We collect personal information to:

  • Provide safe and appropriate exercise classes
  • Manage bookings, payments, and communication
  • Be able to contact other members of your healthcare team when necessary for your safety and wellbeing
  • Meet our professional and legal obligations as a health service provider

How we use and share your information

We use your personal information only for the purposes listed above.

We will typically only contact other healthcare providers in your team after a discussion about this with you.

We do not sell your information.

We only share information with service providers when needed to deliver our services, and only where those providers store your sensitive data in Australia. Your contact details (e.g. phone number or email address) may be transmitted out of Australia only when necessary for the purposes of electronic communication with you.

Accessing or correcting your information

You can request access to your personal information or ask for a correction by contacting us. We will respond within a reasonable timeframe.

Complaints

If you believe your personal information has been mishandled, please contact us using the details above. We will take your complaint seriously and work to resolve it promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).